Shipping Policy
- We offer free shipping to our customers across India.
- Our order-to-delivery time is normally 10 to 21 days. It may vary depending on the product ordered / place of delivery; which will be communicated in advance to customers after the order is placed.
- For certain products, our delivery time can be 4 to 5 days
- All shipments will be processed once the full payment is received.
- We shall inform customers once the order is shipped. You shall be notified if there is any change in the delivery time.
- We understand that jewellery is gifted on a special occasion or as a surprise. Please let us know in advance to maintain your surprise.
- For logistics and insurance purposes, our team will reach out to request Identity proof of person/s who will be likely to receive the parcel. Our logistics partner will hand over the parcel only to these specified person/s.
- All products shall be insured during the transit.
- In an uneventfully rare occasion, if your shipment is tampered with or lost, you must report it to us immediately.
- We cannot reroute the shipment once it is shipped.
International Shipment Policy
- For International orders, the transit timeline would be 10-12 working days.
- For new products, we take 3 weeks to make.
- International shipments are non - refundable & non - returnable.
- Once the product is sold and delivered it is not serviceable.
- The package is secured and insured.
- International orders are shipped by DHL, FEDEX, and ARAMEX.
- Custom duty will be calculated as per the country.
- We ship to Singapore, the UK, the US, UAE, and Australia regularly for other countries please contact us on